POLICIES

 Return & Exchange Policies

If for any reason you are not completely satisfied with your purchase from MISSKCOSMETICS.COM, you may return the unused portion for refund or exchange. Returns or exchanges are accepted within 30 days after you have received your order. Please note that for items purchased for the MISS K 10 Second Mascara 2-Week Free Trial, we only accept returns received within 7 days after your 2-week free trial period expires. For more information on return policies for the MISS K 10 Second 2-Week Free Trial, please see MISS K 10 Second Mascara 2-Week Free Trial Return Policies below. E-Gift cards and gift cards are not eligible for return or exchange.

We are sorry but all shipping costs for returning goods except for items purchased for the MISS K 10 Second 2-Week Free Trial are not refundable and will only be reimbursed in the case of damaged or wrong item sent. Pack your return item in the original package if possible. Please include a copy of your invoice or the original order confirmation in the package. Refunds will be made in the original form of payment. Your refund will be processed within 7-10 business days of our receipt of the product. The time to post to your credit card account can vary depending on the issuing bank. Please contact the issuing bank for details.

 

 

 MISS K 10 Second Mascara 2-Week Free Trial Return Policies

Please note that for items purchased for the MISS K 10 Second 2-Week Free Trial, we only accept returns received within 7 days after your 2-week free trial period expires. To request a return, please send an email with your order number to info@misskcosmetics.com before your 2-week free trial period expires. Return shipping costs for the free trial are free. Once we receive your return request by email, we will send you a return label so you can return the item for free. When returning the item, please include a copy of your invoice or the original order confirmation in the package. Your refund will be processed once we receive your returned item.

 

All returns should be mailed to:


MISS K Cosmetics

14 West 23rd St. B1

New York NY 10010

United States